Security & Data

Exactly what happens to a lease — from upload to deletion.

Your firm puts its name on every report we help produce, so this page states plainly how your clients' documents are handled. No marketing — just the facts.

Last updated: 11 July 2026

TenantSentry is Australia's first and only AI-powered lease-audit engine built for pure tenant advocacy. We have no relationship with landlords or property managers — and that principle extends to how we handle data: your clients' documents work for them, and no one else.

Encryption

Documents are encrypted in transit (TLS) and at rest (AES-256).

Storage residency

Leases, audits and reports are stored in Australia — Sydney-region (ap-southeast-2) infrastructure. Storage never leaves Australia.

AI processing

During analysis, lease text is sent to our AI providers' commercial APIs, which are hosted in the United States, for processing only. Under the commercial terms we operate on, that data is not used to train models and is not retained by the provider beyond a short operational window. Every figure on a report is computed by our own deterministic code — not generated by a language model — and every statutory citation is verified against our AustLII-checked registry before it can appear.

Reviewed before release

No audit is auto-published. Every report is opened, checked and approved by a qualified reviewer in an interactive auditor workspace before it can be released under your firm's brand — so accountability sits with a person, not a black box.

Retention and deletion

Partner engagement documents are retained with your consent so engagements can be re-opened and re-audited, and are deleted on request. Where a free or anonymous check is offered, documents are analysed and not retained beyond the check itself. Details are in our Privacy Policy.

Access

No landlord, property manager or other third party ever sees your clients' documents. An engagement is visible only to the partner firm that owns it and to authorised TenantSentry reviewers. Every audit is reviewed by a qualified professional before release.

Questions

Security or data-handling questions before onboarding? Use the contact form — we answer these directly.

Ready to put your name on it?

See how a client-ready audit looks, end to end — reviewed and released by you.

Request a Demo → Why TenantSentry